Get in touch with us by sending a detailed email relating to your issue to help@absolutehosting.co.za and we’ll respond to you within 12 hours (Monday to Friday – 9am – 4pm)
Browse our extensive knowledge base that provides hundreds of solutions to the most common issues, including video tutorials
Don’t have access to your email and need support?
Log into our client service area to create, update and view the status of your support requests.
Browse our extensive knowledge base that provides hundreds of solutions to the most common issues, including video tutorials
Use our Priority Support feature to bump your ticket to the top of the queue or call in to receive immediate support at R250 per issue.
Priority support ensures that your issue receives a response prior to any other support tickets.
All support related requests are handled on a first come first serve basis, unless your ticket has been bumped to priority support as per the pricing listed below.
Be polite, courteous and respectful throughout your interaction with our staff.
Abuse will not be tolerated.
For your security and that of your account we will only permit changes or requests from a Registered Contact
All support requests must be submitted in writing via email to or logged from within the client service area – we do not entertain or permit any other method of support.
Whilst we strive to provide responses to tickets within 30 minutes, we do not guarantee any amount of time in which a ticket receives a response.