Network Status

News & Information

IS Ignite Victory Park (Outage)

Affecting System - Data Center | Priority - Critical

IS Ignite are currently experiencing an issue affecting BGP drops to the data center.

All IS Engineers are investigating and updates will be posted via Social Media

Date - 15/08/2017 12:22

Last Updated - 15/08/2017 12:23

Migration from Helm Control Panel to new AH C (Scheduled)

Affecting System - Helm 3 & Helm 4 Replacement | Priority - Medium

Migration of Helm Control Panel to new Absolute Hosting Control Panel.

Helm 3 and Helm 4 have reached end of life and with the introduction of our new Windows 2012 R2 SSD Servers our clients are unable to benefit from the advances in technology available to them with the current Control Panel.

As a result, both Helm 3 and Helm 4 will be discontinued as of the scheduled maintenance period and all clients migrated to the AHCP
The new control panel is provided by SolidCP, an updated version of Website Panel.

For clients that use automated billing systems such as WHMCS, please download and install the SolidP WHMCS Module.

Migration Plan for End Users

All end users will have their accounts migrated to the new control panel starting at the beginning of the Migration Period, and their account details will be mailed through to them.

Migration Plan for Resellers.

Reseller migration will start immediately after completion of the end user migration.

Changes affecting Helm 3 and Helm 4

During the migration process access to Helm 3 and Helm 4 will be restricted - kindly ensure that any changes which need to be made to your hosted accounts are performed prior to the start of the change.

Changes affecting Hosting Packages

All clients will be migrated to the new hosting packages available via our website.
New services will be matched according to current monthly cost or usage on your account.

End User Pricing, Reseller Pricing and package details are available from our online store 

Date - 28/07/2017 18:00 - 30/07/2017 00:00

Last Updated - 24/07/2017 11:55